Pratham Software (The PSI)

In 1991 the internet was cleared for commercial use, and it changed business and us forever. With the internet, the business was no longer governed by time and distance. One could now buy a product with just a few clicks from anywhere in the world using an internet connection. Today, the internet has become the preferred medium of commerce for small and big businesses alike. This has made eCommerce extremely competitive. Owning a website is no longer the secret to eCommerce success. A hundred websites are selling the same type of products in one way or another. So, what determines whether an eCommerce business succeeds or fails? Well, eCommerce in the 21st century is a battle for unflinching customer loyalty. And, the true measure of loyalty is exceptional customer service. Top eCommerce companies like Amazon and Alibaba know this and are better at doing this than the rest. But, they are not masters at it yet. Exceptional customer service requires an in-depth underst...

It would not be wrong to say that Salesforce has been a pioneer of SaaS. Salesforce was the first company to offer a cloud-based CRM solution and naturally, it transformed businesses with data-driven insights. A good indication of Salesforce's success has been a prolific increase in Salesforce integration services. These services not only ensure a smooth transition to the Salesforce ecosystem but also ensure easy scaling and integration as business needs and demands grow. Here we are going to look at the top 5 business industries to adopt Salesforce CRM capabilities. Here are the most common Business Industries Using Salesforce CRM: 1. Business Services The first on our list are business services. For readers who don’t know what business services are, they are companies offering IT services to other businesses. Their services do not produce any tangible output but ensure that all the IT assets and infrastructure are well-aligned to meet specific business g...

Salesforce allows you to turn your customer data into valuable business assets. However, to ensure the value of this asset grows uninterrupted over time, it is very important to maintain salesforce data quality. The best Salesforce integration services create data governance policies that filter mismanaged data to create clean data sources. These data resources form the foundation blocks for data not only salesforce success but also consistent productivity and growth. In this article, we share some of the primary ways which when put into practice can help manage and improve salesforce data quality by a considerable factor. 1. Use Salesforce Trailhead   With trailhead, salesforce users get a free online source to learn all about the basics of managing salesforce data quality. The trail is repository which you can use to gain in-depth account of how salesforce works and how by aptly implementing salesforce solutions you can convert your sales team into sales trailbla...

Irrespective of where you stand on tour Salesforce journey, successful adoption is one thing that will always be pivotal for Salesforce ROI. Experts say a smooth adoption of Salesforce CRM can multiply your sales revenue by a considerable factor. Data Analytics Company suggest Salesforce ROI is directly proportional to Salesforce adoption. Salesforce adoption depends on several factors. One of these is an effective Salesforce training program for end-users. Here are 5 important tips for creating a successful Salesforce training program: Keep Stakeholders in Loop:  Salesforce training is a people process and thus it is important that end-users are aware of what is expected from them during training. Stakeholders play a key role in ensuring that the workforce is focussed on adapting to changes. With the stakeholders on your side, you can exercise greater authority and demand workforce dedication. Communicate With Workforce:  Salesforce implementation is a long co...